General terms and conditions

Contact

adnexo GmbH
Niederdorfstrasse 88
8001 Zürich
Switzerland

+41 44 500 21 20

info@adnexo.ch

Index


1.    Commissioning  
2.    Cancellation of an order
3.    Fee 
4.    Terms of payment  
5.    Additional expenses
6.    Validity of an offer
7.    The consignor's obligation to cooperate
8.    Reporting  
9.    Procedure of an amendment  
10.    Liability
11.    Secrecy


1.   COMMISSIONING

1.1 Orders must be placed in writing (by e-mail or letter post).
1.2 By placing an order, the client agrees to our terms and conditions.
1.3 Orders placed by the client shall be accepted by adnexo GmbH by means of a written order confirmation (by e-mail or letter post).


2.   CANCELLATION OF AN ORDER


2.1 If an order placed is reduced or canceled, adnexo GmbH shall be entitled to the portion of the fee for which services have already been rendered.
2.12.2 For products which are offered according to a SaaS (Software as a Service) model, the corresponding agreed minimum contract terms shall apply. If nothing has been agreed, a minimum contract term of 12 months shall apply.


3.   FEE


3.1 The amounts listed in the offer are always net prices excluding statutory VAT.


4.     TERMS OF PAYMENT


4.1 Unless otherwise agreed, the costs shall be invoiced monthly, payable within 30 days.


5.    ADDITIONAL EXPENSES


5.1 The agreed lump-sum price covers only the work described in the revised offer.
5.2 Changes and additions to the project may result in additional costs. adnexo GmbH shall inform the client of such additional costs in good time and discuss the further procedure with the client.


6.    VALIDITY OF AN OFFER


6.1 Quotations prepared by adnexo GmbH shall be valid for three months.


7.     THE CONSIGNOR'S OBLIGATION TO COOPERATE


7.1 The order shall be developed in cooperation between the client and adnexo GmbH. The client shall make itself or competent assistants available during the realization phase.


8.    REPORTING


8.1 The parties are obliged to inform each other as soon as possible of any circumstances relevant to deadlines, performance and costs. The client may obtain information about the progress of the project at any time.


9.    PROCEDURE OF AN AMENDMENT


9.1 The subsequent amendment of a contractual service is generally possible, but requires a written amendment to this contract in an additional annex. This must specify any effects on the schedule and the total remuneration.


10.    LIABILITY


10.1 adnexo GmbH shall only be liable for damages and losses caused by gross negligence on its part. This must be proven by the party wishing to derive a claim from this.
10.2 adnexo GmbH's financial liability shall not exceed the scope of the work offered.
10.3 adnexo GmbH shall only be liable for damage directly related to the result of its service or product.


11.    SECRECY


11.1 The contracting parties shall generally maintain confidentiality vis-à-vis third parties with regard to all information belonging to business secrets with which they come into contact in the course of the order. In the event of doubt as to whether information or perceptions belong to the business secrets of the other contracting party, there is a mutual obligation to consult.
11.2 This obligation to maintain confidentiality shall continue to exist beyond the end of the cooperation for an indefinite period or until any limitation of this provision or the need for protection of the information.